` Clinical Skills Online
Clinical Skills Academy
Purchase Course Course Price : $38

Developing Effective Communication Skills

Lessons

Status

Target Audience 

All workers

Goal 

To be able to communicate effectively in day to day practice

Objectives

At the end of the session the participant should be able to:

  • Master Basic Communication Principles
  • Understand Communication Trilogy: Giving good information, Gathering good information and Building Mutual Trust
  • Develop Assertive Communication Skills
  • Relate to the Seven Positive Principles for Co-operative Communication
  • Develop Active Listening Skills

References

Kris Cole, Crystal Clear Communication: Skills for understanding & being understood, viewed on 25th of February 2016  < http://www.slideshare.net/nusantara99/communication-skills-51895 >

David A. Whetten and Kim S. Cameron, Developing Management Skills (2014) 9th edn. Harper Collins Publisher.

If you have any queries, questions, you want to report a technical matter or you want to provide feedback, feel free to send us an email at feedback@clinicalskillsonline.com.au